Online & Always Available

InfoCentreCRM was designed to provide busy entrepreneurs like you with an easy, yet powerful means of keeping track of all the people in their lives; prospects, customers, vendors, employees and friends. The system is entirely web based so it’s always available to you, no matter where you are from the nearest Internet connection. Just log in securely and you have access to all the details of every one of the important people in your life.

For many users of InfoCentreCRM, they will access it as the Back Office of their web site hosted by InfoCentre. This is extremely convenient because it means that all the functionality of the system is integrated with the functions of the web site, including customer relationship management (CRM), followup, email, calendaring, VideoConferencing, WebMeetings and drip-marketing functions found in InfoCentre web sites.

What is CRM?

Customer Relationship Management is a comprehensive way to manage the relationship with your prospects and customers — for long-lasting and mutual benefit. CRM systems enable you to capture information surrounding customer interactions and integrate it with every customer-related function and data point.

This information can then be used to create and automate a variety of processes that identify, and describe, valuable customers. These processes help you personalize new and ongoing interactions to cost-effectively acquire, stay close to, and serve your customers more profitably.

The key to successful CRM is a customer-centric business philosophy and culture that ensures every company activity serves a customer need. CRM can turn proper strategy into desirable results. First you analyze the quality and effectiveness of your customer-related processes — then eliminate, update, redesign, and create as necessary.

Successful CRM systems mean increased profits; lower costs to attract and retain customers; greater customer loyalty; and smoother, more streamlined workflows. Specific benefits can include:

· Shorter sales cycles

· More-informed marketing decisions

· More timely and targeted customer services

· Increased per-customer revenues

· Greater cross-sell and up-sell success

· More-efficient call center operations

· Improved sales forecasting

· Fewer customer problems

Integrate it with Your Web Site

InfoCentre web sites help you connect with your customers and prospects. We work closely with you to ensure that your unique selling proposition is delivered in a compelling and engaging way. We host your web site economically and you can pay either by the month or by the year. We automatically backup your web site daily too so everything is secure.

WE LISTEN
WE WORK WITH YOU
WE DO WHAT WE SAY WE WILL DO

Call us today to discuss how we can integrate your InfoCentreCRM with your web site and start driving more profits to your bottom line!

Advertise your business on Google and follow-up with them and make more sales with InfoCentreCRM.

We'll Design & Host Your Site

We'll design and host your web site and integrate it with your InfoCentreCRM online database.

Personalized Email

Get your own personalized email that matches your business name. We'll have you up and running in no time.

Your Own 800 Number

Order InfoCentre Touchfon Communications Centre and get your own 800 number that connects to voicemail and fax so you can access all your email, voicemail and faxes from one convenient InBox over the Internet or over the phone!

InfoCentre WebMeeting

If you're using WebEx or GoToMeeting, you're paying too much for your online webmeetings. We're $10 per month less than the other guys and you can host 15 times more participants!

Video Conferencing Rocks

If you've got a webcam you can host your own video conferences for up to 50 people at a time. They can hear you on their computer speakers as you go through your PowerPoint presentation on screen. No phone calls are necessary.